Terms of use

Effective Date: 21/05/2025

Welcome to www.getyourplug.com. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully.


1. Company Information

CHYL WORLDWIDE OÜ
Registration Number: 16929962
VAT Number: EE102711763
Registered Address: E. Vilde tee 90-195, 12914, Harju maakond, Tallinn, Estonia
Email: contact@getyourplug.com
Website: www.getyourplug.com


2. Scope of Application

These Terms govern your access to and use of our website and services. By using this website, you confirm that you are at least 18 years old or have the consent of a legal guardian.


3. Products and Orders

  • All products listed are subject to availability.

  • We reserve the right to modify products, pricing, or discontinue items at any time without notice.

  • By placing an order, you agree to provide current, complete, and accurate information.

  • We reserve the right to refuse or cancel any order for any reason, including fraud suspicion or stock errors.


4. Pricing and Payment

  • All prices are listed in [specify currency, e.g., EUR or USD], inclusive or exclusive of applicable VAT depending on your location.

  • Payments are processed securely via our third-party providers (e.g., Stripe, PayPal).

  • You agree to pay all charges incurred by your order.


5. Shipping and Delivery

  • Delivery times vary by location and shipping method.

  • We are not responsible for delays due to customs, courier issues, or force majeure.

  • Full details are available in our Shipping Policy.


6. Returns and Refunds

  • Customers in the EU have the right to withdraw from a purchase within 14 days of receiving the product.

  • The item must be returned in its original condition.

  • For more information, please consult our Return and Refund Policy.


7. User Conduct

You agree not to:

  • Use the site for unlawful purposes

  • Interfere with or disrupt the site's security or services

  • Upload malicious code, spam, or content that infringes third-party rights


8. Intellectual Property

All content on this site (text, logos, images, videos, etc.) is the property of CHYL WORLDWIDE OÜ or its content providers and is protected by copyright and trademark laws. Unauthorized use is strictly prohibited.


9. Limitation of Liability

To the extent permitted by law, CHYL WORLDWIDE OÜ is not liable for:

  • Indirect or consequential damages

  • Loss of profits, data, or business interruption

  • Errors or delays in services outside our control


10. Personal Data

We are committed to protecting your personal data. Please refer to our Privacy Policy for details on how we collect and process your information.


11. Changes to Terms

We reserve the right to update these Terms at any time. Any changes will be effective upon posting on this page. It is your responsibility to check periodically for updates.


12. Governing Law

These Terms are governed by and construed in accordance with the laws of Estonia. Any disputes will be subject to the exclusive jurisdiction of the courts of Estonia.


13. Contact

For any questions regarding these Terms, please contact us at:

CHYL WORLDWIDE OÜ
Email: contact@getyourplug.com
WhatsApp: +32 472 37 22 32